Shipping policy

Shipping Policy

At PlugSphere, we aim to deliver your orders quickly and safely. Please review our shipping policy below.

1. Order Processing Time

  • All orders are processed within 1 business days after payment confirmation

  • Orders are not processed on Sundays or public holidays

2. Shipping Time

  • Estimated delivery time: 7–11 business days across India

  • Delivery timelines may vary depending on your location and courier availability

3. Shipping Charges

  • We offer Free Shipping on all prepaid orders

  • Cash on Delivery (COD), if available, may include an additional charge

4. Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp

  • You can use this link to track your delivery status in real-time

5. Delays in Shipping

While we aim to deliver on time, delays may occur due to:

  • High order volumes

  • Weather conditions

  • Courier service issues

  • Remote location delivery constraints

PlugSphere is not responsible for delays caused by third-party courier partners.

6. Incorrect Address

  • Customers are responsible for providing accurate shipping details

  • If an incorrect or incomplete address is provided, delivery may be delayed or failed

  • Additional shipping charges may apply for re-delivery

7. Failed Delivery Attempts

  • Our courier partners will attempt delivery 1–2 times

  • If unsuccessful, the order may be returned to us

  • Re-shipping will require additional charges

8. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with photo/video proof

  • If your package is lost in transit, we will investigate and provide a replacement or refund

9. Contact Us

For any shipping-related questions or support:

Thank you for shopping with PlugSphere!