Refund policy

Return & Refund Policy

At PlugSphere, we are committed to delivering high-quality products and ensuring a smooth shopping experience. Please read our policy carefully before making a purchase.

1. Returns & Replacements

We offer returns or replacements within 3 days of delivery.

To be eligible for a return:

  • The product must be unused and in original condition

  • All original packaging, accessories, and invoice must be included

2. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or incorrect:

  • You must contact us within 48 hours of delivery

  • Please provide clear photos or videos as proof

Once verified, we will offer:

  • A free replacement, or

  • A full refund

3. Non-Returnable Items

We do not accept returns in the following cases:

  • Product has been used, damaged, or altered

  • Missing original packaging or accessories

  • Damage caused due to misuse or improper handling

  • Requests made after the 3-day return window

4. Refund Policy

  • Refunds are processed after the returned product is received and inspected

  • Once approved, refunds will be issued within 5–7 business days

  • The amount will be credited to the original payment method

Please note: It may take additional time for your bank or payment provider to reflect the refund.

5. Return Shipping

  • If the return is due to our error (defective, damaged, or wrong product), we will cover the return shipping cost


6. Important Usage Note

Our universal travel adapters are not voltage converters.
Damage caused due to incorrect usage (e.g., using high-power appliances) will not be covered under return or refund.

7. Contact Us

If you have any questions about returns or refunds, feel free to reach out:

Thank you for shopping with PlugSphere!